Didn’t go into a lot of details, but when I let this jerk get remote access he did something that actually did lock up the computer. HE PUT A PASSWORD ON IT!!!!! Grrrrr.
again, if your comp locks up and a message tells you if you shut down before calling and the number is 844-440-4430..... DON’T DO IT!!! Instead, press ctrl + alt + delete, then choose end task on your browser. Then reopen it and go on with your day.
ENJOY THE GAME!!!